Personal Information Collection Statement (“Personal Information Collection Statement”)
1. Your Privacy
Dermatriz Limited ("we", "us", "our") will respect your statutory privacy rights when collecting, storing, using and transferring personal data, and this Personal Information Collection Statement explains our privacy practices.
Please read the following carefully to understand our policies and practices on how we handle your personal data. This policy may be revised from time to time.
According to the Personal Data (Privacy) Ordinance (the “Ordinance”), “personal data” means any information that:
(a) directly or indirectly related to a living individual;
(b) it is practicable to ascertain, directly or indirectly, the identity of the individual from the information; and
(c) the data is in a form in which access to and processing of the data is practicable.
This information refers to any personally identifiable information or sensitive information, but is not limited to, name, gender, occupation, address, contact details, identity card or passport number, date of birth, email address, telephone number, credit card information, your age, your marital status, your employer, your income, demographic information.
If you are under 18 years of age, you must obtain the consent of your parent or guardian before providing any personally identifiable information to the Company.
We may automatically collect information about your activities on the App or Website using the following technologies, including but not limited to, Cookies, Flash Cookies, Web beacons, clear pixels, pixel tags, Analytical tags, Web server logs, Geo-location technologies .
2. Purposes for which we will use your personal data
The information collected from you will be used to process your order and manage your account with the Company.
You must provide the required personal data in the fields marked with (*). If you fail to provide it, we may not be able to provide you with our products or services. Other voluntary personal data may be provided entirely based on your personal wishes.
You are obliged to provide your personal data for the following purposes:
(a) join and maintain your membership as our member;
(b) accumulate points for benefits as a member of our website;
(c) to inform you about the benefits and offers available to you as our member;
(d) enjoy the benefits of being a member;
(e) notify you of any amendments to the Membership Plan;
(f) building relationships; and
(g) Data cleaning and customer information updating.
The purposes for which you may voluntarily provide your personal data are:
(a) to enable us to better understand the demographics of our customers;
(b) conducting internal research and analysis to enable us to properly provide rewards, services and product information or gifts that are tailored to your specific needs;
(c) market research;
(d) To have our beauty consultants provide follow-up services;
(e) dispatching customer satisfaction surveys;
(f) sending out newsletters and updates on valued customer events; and
(g) conduct direct marketing, including
i. to inform you about new product launches and other promotional offers, including (where applicable) skin care products, body care products, hair care products, wellness products, and beauty services, body care services and hair removal services;
ii. To inform you about skin care, body care, hair care, counter or non-counter services and activities for promotion and reward purposes;
iii. The latest news on marketing promotion reward schemes, birthday offers, free trial products, digital activities, roadshows/street promotions, and in-store promotions;
iv. To notify you of joint promotions or events with shopping malls, department stores, credit cards, banks, industries, celebrities, magazines, television, websites, cultural, artistic or musical groups/organizations, charities or non-profit organizations
If at any time you do not want us to use your personal data for direct marketing purposes as stated above, you may notify us to express your objection.
3. Disclosure
If we collect personal data from you, we will:
(a) inform you (either through this Personal Information Collection Statement or by separate notice) that we are collecting your information and the purposes for which we will use such personal information;
(b) where relevant, give you the opportunity to object to the use of your personal data for a particular purpose; and
(c) inform you how we store your personal data and how you can access, correct and delete the personal data we hold.
We will take all practicable steps to keep your personal data confidential, but we may transfer/submit such data to the following parties:
(a) any agents, contractors or third party service providers who provide us with administrative, telecommunications, computer and other services in connection with the processing and storage of your information;
(b) if we decide to sell any relevant part of our business, to any actual or proposed grantee, transferee or successor; and
(c) any person to whom we are under a duty to make disclosure under any law.
4. Security
Except as stated in paragraph 3 above, your personal data (regardless of how it is stored) will be accessible only to our employees or contractors who are authorised to access it. If personal data is stored electronically, it will be stored on a separate and password-protected (or equivalent form of security) server and can only be accessed by authorised personnel. Employees and contractors designated to process personal data will do so in accordance with this Personal Information Collection Statement.
5. Your Rights to Access and Correct Data
You may request access to and correction of your personal data in our records at any time. You may also ask us to remove you or your personal information from any active mailing or distribution lists. To exercise any of your rights, please contact us at [phone number] [or email] below and mark your communication "Confidential". In response to your request, we may ask you to provide certain information about you so that we can verify that you are the person the information refers to. We must respond to your request within 30 days, but we may charge you a reasonable fee for doing so.
6. Personal Data Privacy Officer
(1) If you wish to request (i) access to or correction of data; (ii) general information about our policies and practices in relation to personal data; or (iii) information about the types of personal data we hold; and (2) general enquiries and complaints, please contact: info@dermatriz.com
7. Retention of Data
We will only retain your personal data for as long as necessary to fulfill the purposes for which your personal data was collected. We may also store archived personal data for statistical purposes. Personal data that is no longer required will be destroyed.
8. Confirmation
Your acceptance of the Newsletter subscription and completion and signing of the membership application constitutes your understanding and agreement to the above terms. The Company's privacy policy statement will be changed according to the company's development and needs without further notice. If there is any inconsistency between the English and Chinese versions of this Privacy Policy Statement, the English version shall prevail.